FAQs

Have a question about ordering, shipping, air plants, or my process? My FAQs below are a great resource for a quick answer to your questions.

Custom frame and wire color options are available via dropdown menus. Please note that painted frames will be distressed by default; stained frames will not. If you'd like otherwise, please let me know. If you'd also like a different font than pictured, please let me know in a note at checkout, and I will do my best to accommodate. For certain fonts, line split and frame size may need to be altered.

Absolutely. Please use my Font Preview Tool to see how your words look in different fonts.

Please browse my Custom Collection to order a custom sign or planter. If you have any other ideas, please Contact Me.

All pieces are made to order in the order in which they are received, and will ship out within 6-10 business days. Frames smaller than 24"x18" will ship via USPS/UPS with delivery in 2-4 business days; frames larger than 24"x18" will ship via FedEx/UPS with delivery in 2-7 business days. Please plan for Covid-related shipping delays.

Please Contact Me for rush processing. Additional payments (between $10-50) will be required, depending on how fast you need your order.

Yes. Please see my Return Policy to learn more.

Varieties of air plants include guatemala, harrisii, velutina, brachycaulos, capitata peach, and scaposa. If you choose to purchase plants with your order, you'll receive an assortment of 1-3" plants. Smaller plants will be included with smaller planters; larger plants with larger planters. I'll do my best to include different varieties, but I can't make any guarantees—it all depends on my supplier.

Air plants are very easy to take care of. As long as you stick to a consistent watering schedule (misting 2x a week) and leave it in a well-lit location with indirect light, they should thrive. Care instructions will also be included with your plant order.

NOTE: Please make sure to immediately water plants upon arrival, as they need TLC after transit. Once out of my hands, buyers are fully responsible for the health of their plant, but feel free to contact me if you run into any issues.

I have a limited supply of faux plants available to substitute in place of live plants. Please message me for availability. Faux plants are also available for purchase at your local craft store, and can also be readily found online. For smaller planters, 2-3" plants work best; for larger planters, 4-5" plants are best.

Frames are cut and assembled from pine or fir wood. Each frame will look different and have imperfections in the wood. A dollop of clear glue will be visible where the wire is adhered to the frame. Sizes are approximates and may vary by ±1". Frames are all finished with water-based sealant, so are made to last. That being said, please only display signs indoors. Backs of frames will remain unfinished.

All wire work is hand-sculpted from 16, 18 or 14 gauge galvanized steel wire, corresponding to the size of your frame. Wire colors are painted on with rust-resistant paint; backs of wire will remain unfinished.

All frames will include either an installed mounting hanger or a rope as shown. All you'll need to hang your new piece will be a hammer and a nail.